Frequently Asked Questions
Why are your prices so competitive?
Because we operate as a direct factory, allowing us to eliminate middleman costs and provide the best value to our customers.
What is the standard delivery lead time?
The typical lead time is approximately 15 working days after payment receipt and confirmation of all technical specifications/drawings.
Can we customize the product with our private logo?
Yes, we provide professional OEM services. We can print your private logo or label upon receiving your legal authorization.
How can I obtain samples for quality checking?
We provide stock samples where shipping costs are borne by the requester. Alternatively, you can provide a freight collect account (DHL, UPS, Fedex).
How do you ensure the best price for large orders?
We are committed to balancing quality and pricing based on market conditions. Please send your specific inquiry for a competitive customized quote.
Is the equipment suitable for different floor types?
Yes, the multi-layer rubber design ensures it is safe and silent for use on cement, tiles, wooden floors, and carpets.