Frequently Asked Questions
What are your advantages?
Our products have factory wholesale prices and high quality meeting international standards. We provide high-level service, including OEM/ODM and trade assurance orders.
How to request a sample order?
Sample orders are welcome. Once you select a product, contact us to arrange it. While sample units may be slightly higher in price, a discount is provided upon formal reorder.
How can we customize products?
OEM customization is available for formal orders. We can print logos at 2x MOQ, customize sizes at 3x MOQ, and design bespoke packaging at 4x MOQ.
Do you have products in stock?
Yes, we maintain stock of standard sizes and quality. These are typically used as samples to showcase the premium craftsmanship available for your custom orders.
How do you ensure timely shipping?
Most cargo departs from major hubs, reaching ports within 1-2 days. We utilize air, sea, and railway routes, maintaining an on-time delivery rate above 98%.
How do you ensure product quality?
We have a dedicated inspection team that checks raw materials upon entry and performs 100% inspection before finished products leave the factory, ensuring zero defects.