Frequently Asked Questions
What are the advantages of your fitness products?
Our products offer factory wholesale pricing and high quality that meets US or EU standards. We provide high-level service, including OEM/ODM and trade assurance orders for a worry-free shopping experience.
How can I request a sample order?
Sample orders are welcome. Once you select a product, we will arrange it immediately. While the unit price for samples is higher than formal orders, we offer a discount on your subsequent bulk purchase.
What customization options are available?
We support full OEM customization. At 2x MOQ, we accept logo printing; at 3x MOQ, you can customize the product size; and at 4x MOQ, you can design your own custom packaging.
How do you ensure timely shipping?
We utilize major transshipment ports and maintain an on-time delivery rate above 98%. We support multiple logistics routes including air, sea, and railway to ensure your goods arrive as scheduled.
How is product quality controlled?
We have a dedicated quality inspection team. We perform random inspections on raw materials and 100% inspections on finished products before they leave the factory to ensure no defective items are shipped.
What kind of after-sales service do you provide?
We help source products based on your market needs through our professional R&D team. For long-term partners, we maintain dedicated files for order management and inventory tracking, ensuring data privacy and efficient reordering.
Parnal Fitness
